Conversations Worth Having Blog

Authoritarian leadership can be found anywhere; and it is often found in industries such as construction, manufacturing, nuclear power, and the military. The benefit of this leadership style is the ab...

 ‘brat’ memes have recently gone viral. The term comes from Charli XCX’s album, brat. Inspired by the album, Gen Z and millennials coined the term brat summer, which is all about accepting your imperf...

It’s quite easy to fall into the habit of asking questions that take us off course from the outcomes we want most. Fortunately, it’s also easy to get into the habit of asking questions that help us co...

 When it comes to customer service, most of the attention is focused on the customer, and rightly so. Conversations with customers are at the heart of creating happy loyal customers.

Key communicatio...

Living with a chronic disease can often feel like an unending battle, filled with challenges that test your resilience daily. Adopting a growth mindset fueled with two Appreciative Inquiry practices c...

Have you ever wondered how Conversations Worth Having (CWH) training could amplify the impact of your current professional certification?

If you've invested in certifications like Certified ScrumMast...

I am currently listening to Mindfulness and the Brain: A Professional Training in the Science and Practice of Meditative Awareness. One of the authors shared a story about a man who’d been involved in...

While we haven’t reached the official beginning of Summer in the Northern Hemisphere, some long-standing indicators are present in my area: the weather’s getting hot and sticky, and people are plannin...

I was on a flight recently and there was no overhead room near a woman’s seat; she was reluctant to put it in the overhead two rows back. We can all appreciate why. The plane lands and everyone hops u...

Poor listening isn't just a struggle; it's a costly problem.

Misunderstandings and miscommunications due to bad listening habits can cost organizations billions annually in lost productivity, errors...