Conversations Worth Having Blog

In 2012, Google conducted a secret experiment to identify the factors that define the most innovative, effective, and profitable teams. The results revealed that individual intellect was not the diffe...

 The most effective organizational leaders are prioritizing their personal growth, which requires honest internal work. This process is crucial for reconnecting with innate virtues that, although ofte...

Timing in conversations can be everything when you need to have an important discussion with someone. But how do you know when it’s a good time?

Here’s how one organization manages this.

Nancy’s in ...

Authoritarian leadership can be found anywhere; and it is often found in industries such as construction, manufacturing, nuclear power, and the military. The benefit of this leadership style is the ab...

 When it comes to customer service, most of the attention is focused on the customer, and rightly so. Conversations with customers are at the heart of creating happy loyal customers.

Key communicatio...

Reading and thinking about conscious leadership and organizing for (re)generativity has me reflecting on the importance of balance in our lives and in organizations and communities. As I reflect on my...