Congratulations to Our First Certified CWH Trainer!

Dec 11, 2019
Congratulations to Toni Benner, our first official certified CWH Trainer! Toni is a true Appreciative Inquiry practitioner. Learn more about her strategic conversation facilitation with clients.

Congratulations to Toni Benner, our first official certified CWH Trainer! Toni is a true Appreciative Inquiry practitioner. She has facilitated strategic conversations and conversation worth having with many clients, including the U.S. Military and health systems. She is currently integrating CWH within Lean Healthcare certification and Toyota Kata courses with the University of Michigan Nexus continuing education programs.  She is partnering with private clients to significantly up their engagement, teaming, coaching, leadership and productivity across supply chains. The latest conference presentations include the 2019 Fall IDN Summit Relationships that matter. She’s received high praise, including:

“Toni’s approach is different than anything I’ve experienced, and I will be forever grateful for this opportunity. This was an introduction into a new world of how to communicate to get engagement that will lead to results. I know I have a lot more to learn and look forward to building on this week!” 

“She has a great way to combine classroom learning with self-learning. I not only learned lean processes, but I also learned a lot about becoming a better leader and become a better me. I truly appreciate her!”

Coming From Toni in 2020

She and her colleague, Dr. Sarah Bonzo, will be designing a public offering on Lean and Growth Mindset early in 2020; look for an announcement after the New Year! Toni is full of creative ideas for how to bring this material forward to many audiences. We are honored to award her Certification as a CWH Trainer through the David L. Cooperrider Center for Appreciative Inquiry.


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