Conversation Bootcamp 1: Conversations Worth Having

Step into your capacity to fuel productivity and meaningful engagement

Communication remains one of the top issues for organizations, teams, and relationships. Almost everyone struggles with how to effectively communicate when they are frustrated or facing conflict. The effects of poor communication are costly. They show up in organizations as:

  • Employee disengagement, malaise, and turnover  
  • Dysfunctional teams
  • Poor performance
  • Inability to give and receive critical feedback
  • Negative attitudes, cliques, and gossip: a culture of “me”

If you’re dealing with any of these outcomes, this Conversation Bootcamp will give you the skills and tools to turn them around. This program is grounded in Appreciative Inquiry, one of the most widely used positive change approaches. Two simple Appreciative Inquiry practices can turn your entire culture around, creating a culture of conversations worth having.

Following this workshop, you will have tools to establish communication practices that will support productivity and engagement, high performance teams, regular feedback, positivity, and a culture of “we”.

You will walk away prepared to:

  • Keep your cool when you want to explode!
  • Effectively challenge  assumptions and preconceptions, including yours.
  • Deal with conflict quickly and effectively.
  • Fuel productive and meaningful engagement.
  • Communicate successfully with people who hold negative attitudes or defensive positions.
  • Give and receive critical feedback in ways that promote learning and high performance.
  • Ask the kind of questions that deepen understanding, strengthen connections, and inspire possibility.
  • Talk with colleagues in ways that invite them to collaborate on projects and strategic outcomes.
  • Listen with genuine curiosity.
  • Frame any conversation, even one around a highly complex problem, to inspire creative and innovative thinking and solutions.

Course Options

We offer open workshops through the David L. Cooperrider Center for Appreciative Inquiry. We also offer customized organizational trainings.

Option 1: One-day, on-site training covering 4-conversation modules, plus applied learning and practice.

Option 2:  Four 90-minute weekly webinars, plus applied learning and practice each week.

Option 3:  Blending Option 1 and 2 allows all members of an organization to be trained affordably. Leaders, managers, and supervisors attend the one-day training. Their training includes learning to facilitate communication activities and reflection. Following their 1-day training, leaders participate with their teams in four weekly webinars. These webinars blend the introduction of key concepts with on-site experiential activities and reflection facilitated by leaders. Having leadership facilitate the activities and reflection reinforces their learning and accountability, builds credibility for whole systems change, encourages role modeling, and supports their capacity to create an environment that works for all.

Upcoming Open Workshops: Save the Dates

Online Workshop: TBD Note: Sessions are recorded and will be available to all registered participants. If you have to miss a webinar, you can catch it later.

Onsite Workshop: May 29 – 31 at the David L Cooperrider Center for Appreciative Inquiry, Burlington, VT

Registration     

Contact us for more information.

Conversation Bootcamp 2:      Strategic Conversations

Step into your capacity to foster strategic thinking at every level

A lack of strategic thinking and planning in organizations is costly. The greatest expense is the investment of time and resources into activities that do not support company goals or the mission. In addition, employees show up, do their work, and go home. This results in missed opportunities. Without a context for their work, employees are not inspired to think or plan creatively about process improvement, innovation, or cost savings. And anyone who has tried knows, it can be a struggle to get teams to buy-in to strategic goals, much less think and work in alignment with those goals when they have no input.

Developing your leadership ability for strategic thinking and planning, coupled with the skills to engage in strategic conversations, significantly improves your effectiveness as a leader. The days of hiring an outside agency to create a strategic plan for your organization are over; so too should be strategic plans developed at the top and handed down for others to implement. Organizations poised for growth and success have leaders who are adopting strategic thinking as an on-going way of doing business, and strategic planning that engages employees across the whole organization, sometimes including external stakeholders. They engage everyone in developing agile plans, cycles of experimentation and learning, innovation, and measuring actions against relevant metrics.

This training will prepare you to engage your teams in strategic conversations that can:

  • Increase productivity, engagement and organizational effectiveness
  • Reduce costs, misalignment, and conflict
  • Improve customer service levels
  • Innovate in the face of challenge
  • Make a positive contribution to the bottom line

Using two very powerful methodologies—SOAR and the Appreciative Inquiry 5-D Cycle—you will have the tools to engage teams from a whole system perspective in conversations to:

  • Address short- and long-term challenges, systems, and innovation
  • Explore strengths, dynamic capabilities, and opportunities
  • Develop or re-evaluate company values, vision, and mission statements
  • Set goals, objectives, strategies, and action plans
  • Clarify roles, relationships, and expectations
  • Track progress through regular cycles of action learning

Workshop Options

Conversation Bootcamp 1 is a prerequisite for Strategic Conversations.

We offer open workshops through the David L. Cooperrider Center for Appreciative Inquiry. We also offer customized organizational trainings.

Option 1: One-day, on-site training that covers SOAR and the 5-D Cycle, plus applied learning, planning, and practice. Leave with a draft plan-of-action for a strategic conversation with your team or organization.

Option 2: Four 90-minute weekly webinars, plus applied learning and practice each week. Culminates with presentations on participants’ plans for hosting a strategic conversation with your team or organization.

Option 3: Blending Option 1 and 2 allows all members of an organization to be trained affordably. Leaders and managers attend the 1-day training. Their training includes learning to facilitate activities and reflection. Following their 1-day training, leaders participate with their teams in four weekly webinars. These webinars blend the introduction of key concepts with on-site activities and reflection facilitated by leaders. Having leadership facilitate the activities and reflection reinforces their learning and accountability, builds credibility for whole systems change, encourages role modeling, and supports their capacity to create an environment that works for all.  Teams may collectively design a SOAR or 5-D strategic conversation or develop individual or small group plans for action.

Upcoming Open Workshops: Save the Dates

Online Training: TBD  Note: Sessions are recorded and will be available to all registered participants. If you have to miss a webinar, you can catch it later.

Onsite Training: May 30-31 at the David L. Cooperrider Center for Appreciative Inquiry, Burlington, VT.

Registration     

Contact us for more information.

Training for Trainers

Become a certified CWH Trainer and offer Conversation Bootcamps to your clients!

Communication remains one of the top issues for employees in most organizations. Conversations Worth Having (CWH) certification gives you the ability to positively affect people’s lives by significantly improving communication within organizations. As a CWH trainer, you will have the tools and skills to offer both virtual and on-site Conversation Bootcamp trainings. The certification program is designed to ensure that as a trainer, you will be confident and effective. Trainers must complete the two Conversation Bootcamps – Conversations Worth Having and Strategic Conversations – prior to attending the 2.5-day CWH training for trainers.

This certification is an intensive, experiential learning opportunity that combines the theory, practice, and research of Appreciative Inquiry, positive psychology, and neuroscience to support the kind of communication that fuels productivity and meaningful engagement any time, any where, and in any situation.  Certification requires successful completion of the 2.5-day CWH training for trainers program, an online final evaluation process, and acceptance of a professional project.

Learning Objectives:

  1. Develop practical instructional design skills and confidence plus the critical skills to facilitate learning and ensure retention.
  2. Use the trainer’s guidebook, card deck and other materials to enhance the learning experience for participants.
  3. Become effective at using case studies, activities, exercises, videos, and slides to support participant learning.
  4. Deliver portions of the training with coaching and feedback.
  5. Develop skills at having conversations that help yourself and others thrive and create environments that impact well-being.
  6. Become skilled at turning conflict and problems into conversations worth having.

Training Package

Certified trainers will have everything they need to begin to implement Conversation Bootcamps and teach Conversations Worth Having. Trainers will have online access to the latest training materials, quarterly practitioner coaching calls and an online forum. Trainers may list their profile on the Conversations Worth Having Training website. Online access gives you all training materials in electronic format so you can use them as you would like, including:

  • Trainer’s Guidebook
  • Training PowerPoint slides and outline
  • Participant Workbook/Journal
  • Deck of generative question cards
  • Case studies, stories, and activities
  • Marketing materials
  • Ability to co-brand materials

In addition, certified trainers will receive their SOAR profile. This profile helps you understand your natural capacity for strategic thinking, planning, and leading.

Who Will Benefit from Becoming a Certified Conversations Worth Having Trainer?

Our goal is to certify practitioners, trainers, and leaders driving positive change within organizations and communities, with teams, and with individuals. This includes:

  • Managers and leaders
  • Training and development practitioners
  • Human resource professionals
  • Organization development professionals
  • Talent management practitioners
  • Coaches
  • Internal and external consultants
  • Teachers, school counselors, principles, and staff

Certification

 Pre-Requisite: Conversation Bootcamps 1 and 2          

Two and one-half day in person training plus on-line modules, practice, online assessment, and final project.

Certification includes one year of online access to the latest digital training materials, including the Trainer’s Guidebook, Participant Workbook, presentation slides, exercises and activities. Certified trainer may co-brand and print the materials. Certification also includes renewable listing on our website, quarterly CWH trainer calls, access to the Facebook group forum for peer-to-peer coaching and support. Additional coaching is available.

Certifying Organization

The Conversations Worth Having train-the-trainer certification program is offered on a regular basis through the David L. Cooperrider Center for Appreciative Inquiry.

Customized trainings for organizations or industry groups can be arranged.

Upcoming Open Workshops: Save the Dates

Onsite Training: September 5-7 at the David L. Cooperrider Center for AI (Eastern Time Zone)

 Registration coming soon!

Contact us for more information.